Reputation Management

Reputation! Reputation Reputation!

The days when a guest selected a hotel based on its price, photo quality and listed features are past.

No matter how good your product or service is, and how many times you tell people about it, if your competitor has better independent guest reviews, they will get the bookings.

You can drastically drop your price, but that just makes a hotel look cheap and desperate, and if you do get booked, those bookings will probably come from unappreciative guests.

You can pay to be listed in online and printed guidebooks, e.g. Johansens and MrandMrsSmith, but these are expensive, pose difficulties in being accepted and may not attract business anyway.

Review Sources Worldwide (July 2015)

 

Source

% Reviews

 

Tripadvisor.com

55

Agoda.com

26

Booking.com

11

Expedia.com

7

Travelocity.com

1

Orbitz.com

1

 

Travel companies like Frommers, Lonely Planet and Oyster can be invited to visit the hotel and check it out, but it may take years for them to come.

According to Tnooz, there are an estimated 500,000 lodgings worldwide. There are several hundred in Siem Reap alone. Due to this volume of competition, its important to get seen quickly but more importantly, make a great impression and garner great reviews on TripAdvisor, Agoda, Expedia, Booking.com, and other websites.

Hoteliers must avoid bad press, but respond to it, in a positive, grateful and clear manner, when it occurs. We can assist in responses to unfavourable reviews upon request.

Contact Us Today for further advice and assistance.



Contact Details

24 Thorpeness Road, Thorney Close
Sunderland, United Kingdom

Phone: TBA
Skype: wilkinsonphilip
eMail: enquiries@micronetdev.com

c/o abc Computers, BBU Road
Siem Reap, Cambodia

Phone: +855 12 297556
Skype: wilkinsondavid
eMail: enquiries@micronetdev.com

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